To add Agent Departments for your Agent's Roster, visit your dashboard and choose Agents > Departments.

Click on the play button above to see how to access the Agent Departments screen.

In the Agent Departments screen you will be able to add or edit a Department.

Each Agent Department has four sections you can edit:

  • In the Name field, add your Department name. This name will display on your site, so it should be something users will understand, such as "Sales," "Rentals," or "Leadership Team."
  • In the Slug field, enter a URL-friendly version of the name. It is usually all lowercase and contains only letters, numbers, and hyphens. Examples: "sales," "rentals," or "leadership-team."
  • If you have a lot of Departments, you may want to organize some of them by choosing a Parent department. Otherwise, you do not need to worry about the Parent option.
  • The Description is not prominent by default; however, some themes may show it.
Once you have completed adding Agent Departments, click the  button to save your changes.